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Call Center Representative

Position Summary
Aspen Dental Management, Inc. (ADMI) is the nation's premier dental services organization. We provide expert business and administrative support to the fastest growing, branded network of dental practices in the country. We recognize that our success is a direct result of empowering and supporting ambitious dental professionals; together we build and develop successful, patient focused dental practices. As a reflection of our current needs and planned growth we are very pleased to offer an opportunity to join our team as a Call Center Representative.
Our Call Center Representatives are the entry position into our growing department and organization. While prior healthcare or call center experience is a plus, it is not required as we have best in class, interactive training for new Call Center Representatives. We offer a competitive hourly wage plus a bonus structure as well as opportunities for career advancement. Scheduling flexibility, both part time and full time positions available!
Responsibilities
Respond to high volume inbound calls while compassionately handling questions/concerns
Schedule new patient appointments
Use trained sales techniques to reach company goals of appointments set and customer satisfaction
Various duties as assigned by the Call Center Leadership team
Minimum Education and Experience
High School Diploma or equivalent required
Ability to manage high call volume
Desire to exceed customer service expectations
Experience working in a fast paced, customer driven environment
Bilingual in English and Spanish a plus
Training classes are starting soon; don't miss your chance to start your career with Aspen Dental Management. If you are looking to join a growing Central New York company where you can make a difference in the patient experience we encourage you to apply today!
About Aspen Dental Management, Inc. Aspen Dental-branded practices are supported by ADMI, a dental support organization that provides non-clinical business support to licensed, independent dentists.

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